We carry out surveys to identify user needs, assess tenant satisfaction and highlight residents’ expertise.
We organize participatory processes involving the users of a given area (neighborhood, commune), in order to integrate their needs into a development or transformation project.
We provide tailor-made support to facilitate building transformation and renovation processes.
We devise a neighborhood activation concept tailored to your context and objectives, to create a neighborhood that promotes sustainable living and a pleasant living environment.
We devise a neighborhood activation concept tailored to your context and objectives, to create a neighborhood that promotes sustainable living and a pleasant living environment.
We devise a neighborhood activation concept tailored to your context and objectives, to create a neighborhood that promotes sustainable living and a pleasant living environment.
The representativeness of a survey depends on the number of responses (i.e..
l’échantillon) et du nombre de personnes auxquelles s’adresse le sondage (la population, le voisinage, les locataires).
Aussi, la représentativité se décline-t-elle en différents niveaux de confiance.
For example, if 50 out of 100 people respond to a survey about the redevelopment of the building’s inner courtyard, the margin of error will be 10% (at the 95% confidence level).
On the other hand, if 500 out of 1000 tenants respond to an apartment satisfaction survey, the margin of error will be 3% (still at the 95% confidence level).
In any case, we’ll be there to explain it to you!
In the context of a development, construction, neighborhood or other project, the motivations behind a participatory approach are manifold.
One of its primary aims is often to integrate a variety of perspectives and thus provide the project with a better understanding of users’ needs.
It also creates commitment, transparency and trust between the various stakeholders.
As a result, it reduces the risk of conflict and contributes to a project’s acceptability.
Finally, it is a powerful tool for finding creative solutions by mobilizing the intelligence of the collective.
Usage expertise refers to the in-depth knowledge a person develops through direct experience of their environment (city, neighborhood, apartment, office) or of a product.
Usage expertise is thus contextual, and rooted in the daily, personal practice of users.
Usage expertise is sought to complement technical expertise, which is based on theoretical aspects and professional knowledge.
It provides a fresh perspective on how a place or product is actually used.
This confrontation of expertise helps to improve the object in question, whether it’s the programming of ground-floor activities, a public space or a soft-mobility route.
When a project has no flexibility or room for manoeuvre, it is inadvisable to consider any kind of participatory approach.
This is because the user’s input cannot be taken into account, which will be a source of frustration and have a negative effect on the project.
Similarly, it is not recommended to carry out a survey that proposes options that are not feasible, or that aims to make an assessment without taking concrete action afterwards.
